Reference

Your Agreement with skyfair Starts Here

These terms set out exactly what you agree to when you open an account on skyfair.best and what we commit to in return.

Eligibility by local lawUPI, Paytm, PhonePe paymentsAccount security standardsDispute resolution processData retention policy

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What These Terms Cover and How They Apply

skyfair Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account or placing any transaction on skyfair.best, you confirm that you have read, understood, and accepted these terms in full. Access to our platform depends on the laws applicable in your location — use of the site is permitted only where local law

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allows it. These terms govern every action you take on the platform: account registration, deposits made through UPI, Paytm, or PhonePe, withdrawal requests, participation in any promotions, and use of our customer support channels. We may update these terms from time to time; when we do,
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we will notify you via email or an in-account message, and continued use of the platform after that notice constitutes acceptance of the revised terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms Directly

If any clause in these terms is unclear or you need to raise a concern about how they apply to your account, our support team can help through the channels below. We aim to respond to terms-related queries within 24 hours on working days.

Team online

Live Chat

Connect with our support team instantly via live chat on skyfair.best. Available around the clock for account and terms queries — type your question and we will respond within minutes.

Email Support

Send a detailed query about any clause in these terms to our dedicated email address. We aim to reply within one working day with a clear, specific answer referencing the relevant section.

Account Help Centre

Access the Help Centre inside your skyfair account for a searchable breakdown of these terms, common account scenarios, and step-by-step explanations of our withdrawal verification and dispute process.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms are not just a legal formality — they define concrete protections for your account.

Data Handling

We collect only the data needed to operate your account — name, contact details, payment identifiers for UPI, Paytm, or…

Cookie Policy

Our site uses functional and analytical cookies to keep your session active and measure how pages perform.

Account Security

Your account is protected by password hashing and optional two-factor authentication.

Data Retention

We retain account and transaction records for the period required by applicable financial regulations in your jurisdiction.

Your Right to Request Changes

You may request correction of inaccurate personal data or deletion of your account at any time.

Dispute Resolution

If you disagree with how a term has been applied to your account — a transaction reversal, a withdrawal hold…

Common Questions About Your Account Terms

These answers cover the terms-related questions we hear most often from account holders in India. If your question is not listed, the live chat or email channels are the fastest route to a specific answer.

Access to the platform and specific features depends on local law in your state or union territory. We recommend checking whether use of the platform is permitted under the rules applicable to your location before creating an account.

We will always notify you before a material change takes effect — via email to your registered address or a message inside your account. Continued use of the platform after the notice period means you have accepted the updated terms.

When you close your account, we retain transaction and identity records for the period required by applicable financial law. Once that period expires, your data is either deleted or anonymised. You can request confirmation of this timeline through email support.

Deposits and withdrawals must use the payment methods linked to your verified account — UPI, Paytm, or PhonePe. Transactions using unverified payment instruments may be held pending identity confirmation in line with our account-security obligations.

Email our support team with your account ID, the relevant transaction or action reference, and a clear description of your concern. We review every dispute individually and provide a written response with reasoning within five working days.

If we suspend your account due to a suspected terms breach, we will send you a written notice explaining the reason. You may appeal within 14 days by contacting us via email; we will review the evidence and reply with a decision within seven working days.

Yes. Submit a data access request through the Help Centre or via email, including your registered email address and account ID. We will compile and send your data in a readable format within seven working days of receiving the verified request.

Your Agreement with skyfair Starts Here

Reach Us About These Terms Directly

Live Chat

Email Support

Account Help Centre

Data, Security and Your Rights Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Dispute Resolution

Common Questions About Your Account Terms

01 Do these terms apply differently depending on where I am in India?

02 Can skyfair change these terms without warning?

03 What happens to my personal data if I close my account?

04 Are there any restrictions on which payment methods I can use under these terms?

05 How do I dispute a decision made under these terms?

06 What does account suspension mean under these terms, and how can I appeal?

07 Can I request a copy of all the data skyfair holds on me?

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